Phoenix Business Initiatives (PBI) is a young and vibrant company that aims to provide high quality services. At PBI, we strive to achieve the highest level of “Customer Satisfaction” possible. PBI was founded by seasoned business professionals with strong business and technology expertise in the BPO industry. With offices in Dallas, Texas (USA) and Hounslow, London (United Kingdom), the PBI’s delivery team of dedicated professionals operates from their offshore Delivery Centre in India to ensure services are delivered on time at the premier level of quality.

The most valuable asset PBI has to offer is our core team of professionals who are customer-driven, innovative and continuously updated to ensure that we keep pace with the rapid change that characterizes the healthcare industry.

Our flexible outsourcing models are designed to meet clients' financial objectives so our prices are highly competitive. Our business model is effectively designed to allow you more time to focus on your core areas as we handle your business operations. PBI helps businesses operate more efficiently while creating closer relationships with customers. One size never fits all so we deliver services and solutions without limits.

Our integrated services offer value for our customers by helping them in improving their business processes with minimum hassles and capital outlays. The perfect blend of technical excellence, business performance monitoring, business intelligence and customer experience management is what makes us endearing to our clients.

We follow a customer centered approach and hence we focus on knowing what you want to achieve and then align the right approach and methodologies to help you fulfill them. We back our services by elaborate assessments, detailed discussions, data analysis and recurrent observation.