Security & HIPAA

Security is of utmost importance at PBI that is why we protect all patient data with the highest form of security possible. Our servers use the highest quality firewalls, providing greater security than a typical office server. All paper documents (if any are printed) are properly shredded, file transfer done through secure FTP, we have the technology to work through VPN if our clients prefer that, no devices like CD, pen drives or removable disks are allowed to be brought inside the office by the employees.
We ensure appropriate physical safeguards are in place to reasonably safeguard protected health information from any intentional or unintentional use or disclosure that is in violation of the HIPAA Privacy Rule. These safeguards will include physical protection of premises and technical protection of PHI maintained electronically and administrative protection. These safeguards will extend to the oral communication of PHI. These safeguards will extend to PHI that is removed from this organization.
HIPAA Administrative Safeguards at PBI
- Procedures for restricting use and disclosure of Protected Health Information (PHI) to the minimum amount necessary
- All personnel are bound by PHI confidentiality and non-disclosure agreements
- The antecedents of the employees are verified through background checks
- Termination Procedure is in place to prevent continued access to PHI by a terminated employee
- Periodic information and security training conducted
- Round the clock manned security desk and digital smart card authenticated entry
- Duplicating facilities are disabled to ensure that no PHI is taken out of office
- Employees are trained on policies regarding use and disclosure of PHI
Retention of Records
We strictly adhere to the HIPAA Privacy Rule records retention requirement. All records designated by HIPAA in this retention requirement are maintained in a manner that allows for access within a reasonable period of time. After the records retention time it will be destroyed as per the data destruction policy.
What people say about us
I have been working with PBI for quite awhile now and I am extremely impressed with their professional attitude and approachable manner. Healthcare is a complex industry, but PBI have consistently understood my needs. They've always got it right the first time - and on time. I simply wouldn't recommend anyone else!"
- CEO of a Billing Company in NJ
PBI came highly recommended to us. Great businesses prove their worth to customers and I now recommend PBI myself! This is due to their excellent service, competitive pricing and outstanding customer care. In a world that's becoming so distant and digital, it's thoroughly refreshing to get such a personal touch."
- Physician practicing in TX
“Having PBI on board is always reassuring because Billing is where our business risk is. You can trust them to repeatedly deliver with a no-nonsense approach.” We always find their staff responsive and easy to communicate with and they understand the need for error-free billing and ensure we achieve our objectives.”
- Physician practicing in NJ